CRM for startups
Why you need a tool to manage your users in order to succeed
Your users are everything
Without them, you won't go anywhere. Yet, most startup founders struggle to talk to their users and build strong relationships with them. You will need your users to be honest with you, share their thoughts and accept bugs and errors.
The only way to make this work in to build genuine trust with them and trust is build through relationship building.
You are busy
Replying to support requests is the easy part. And it's expected. Delighting users is reaching back out a week later to ask if everything is still working. Unfortunately, it's very hard to just remember to reach out again. That's why you need a tool to help you remember.
How Nat will help you
Nat will analyse your app data (via Segment) and your communication data (via email) and figure out who you should reach back out to.